Privacy Policy & Disclaimer

Privacy Policy: 

FeeTee Coach (“FeeTee”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit feetee.org, contact us, book a coaching session, purchase or use our Budget Tracker and Planner, or otherwise interact with our services.

Please read this Privacy Policy carefully to understand how we handle your personal information.

1. Who We Are

FeeTee Coach is the organisation responsible for the personal information collected through this website and our services.

Business name: FeeTee Coach
Website: feetee.org
Email: feetee37@gmail.com

If you have any questions about how we use your personal information, please contact us using the details above.

2. Information We Collect

Depending on how you interact with FeeTee, we may collect the following information:

Information you provide to us

This may include:

• Name

• Email address

• Telephone number

• Contact details

• Information provided through our contact forms

• Information provided when booking a coaching or discovery session

• Information you provide during financial coaching sessions

• Information relating to your financial goals, circumstances or challenges where you choose to share it

• Payment and transaction information when purchasing our products or services

• Information provided when subscribing to newsletters or other communications

• Any other information you voluntarily provide to us

Information collected automatically

When you visit our website, we may automatically collect certain technical information, such as:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Approximate location derived from IP address

• Date and time of visits

• Website usage and interaction information

This information may be collected through cookies, analytics tools and similar technologies.

3. How We Use Your Information

We may use your personal information to:

• Respond to your enquiries and messages

• Arrange and manage coaching or discovery sessions

• Provide one-to-one financial coaching

• Understand your financial goals and provide personalised guidance

• Process purchases of the FeeTee Budget Tracker and Planner

• Provide access to products or services you have purchased

• Process payments and maintain transaction records

• Communicate with you about your bookings, purchases or services

• Send newsletters, updates or marketing communications where permitted

• Improve our website, products, tools and services

• Understand how visitors use our website

• Maintain website security and prevent fraud or misuse

• Comply with legal, regulatory and accounting obligations

• Establish, exercise or defend legal claims where necessary

We will only use your information for purposes that are compatible with the reason it was collected or where otherwise permitted by applicable data protection law.

4. Our Lawful Bases for Processing

Under UK data protection law, we need a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract

We may process your information where it is necessary to provide a product or service you have requested, such as coaching or the Budget Tracker and Planner.

Legitimate interests

We may use information where it is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

This may include improving our website and services, maintaining security, managing our business and responding to enquiries.

Consent

Where required, we will ask for your consent before processing information for specific purposes, such as certain marketing communications or non-essential cookies.

You can withdraw your consent at any time.

Legal obligation

We may process personal information where necessary to comply with a legal or regulatory obligation.

5. Financial Information

FeeTee provides financial education and coaching. During coaching sessions, you may choose to share information about your income, expenditure, savings, debts, financial goals or other aspects of your financial circumstances.

We use this information only to provide the coaching or support you have requested and for related legitimate business purposes.

You are not required to provide information that is not necessary for the service you are requesting.

FeeTee is a financial coaching and education service. Our coaching does not constitute regulated financial, investment, tax or legal advice unless expressly stated otherwise.

You should seek appropriate professional advice where required.

6. Payments

If you purchase a FeeTee product or service, payment may be processed through a third-party payment provider.

We may receive information such as your name, email address, transaction details and payment status.

We generally do not store your full payment card details on our own systems. Payment information is handled by the relevant payment provider in accordance with its own privacy policy and security practices.

Payment provider(s):  Stripe

7. Cookies and Similar Technologies

FeeTee may use cookies and similar technologies to operate the website, remember preferences, understand website usage and, where permitted, support analytics or marketing.

Some cookies are strictly necessary for the website to function.

Where consent is required, we will ask for your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through our cookie settings or through your browser.

We may use services such as Google Analytics or other analytics providers to understand how visitors use our website.

Important: The exact cookies and third-party services used on the live website should be checked and listed accurately before this policy is published.

UK guidance requires websites to provide clear information about cookies and generally obtain consent for non-essential cookies.

8. Marketing Communications

If you choose to subscribe to FeeTee communications, we may send you information about:

• Financial education

• Workshops

• Coaching

• Budgeting resources

• New products and tools

• Offers and promotions

• Other FeeTee-related updates

Where consent is required, we will only send marketing communications where you have provided the appropriate consent.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

9. Who We Share Your Information With

We may share personal information with trusted third-party service providers where necessary to operate our business and provide our services.

These may include:

• Website hosting providers

• Email and communication providers

• Booking/calendar platforms

• Payment providers

• Website analytics providers

• Marketing and email platforms

• IT and technical support providers

• Professional advisers such as accountants, lawyers or insurers

• Government, regulatory or law-enforcement authorities where legally required

We only share information where there is an appropriate lawful basis and, where applicable, appropriate contractual and security arrangements.

We do not sell your personal information.

10. International Transfers

Some of our service providers may process personal information outside the UK.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection under applicable data protection law.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, tax, contractual and reporting requirements.

Different types of information may be retained for different periods.

For example:

• Enquiry information may be retained for as long as reasonably necessary to respond to and manage the enquiry.

• Coaching records may be retained for an appropriate period following completion of the service.

• Transaction and accounting records may be retained for the period required by applicable legal and tax requirements.

• Marketing information may be retained until you unsubscribe or withdraw your consent, subject to any other lawful reason for retaining it.

We periodically review the information we hold and securely delete or anonymise information that is no longer required.

12. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

You should also take appropriate steps to protect your own information, including using secure passwords and avoiding sharing sensitive information through unsecured channels.

13. Your Data Protection Rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your personal information where there is no good reason for us to continue processing it

• Ask us to restrict processing in certain circumstances

• Object to certain processing

• Request the transfer of certain information to you or another organisation

• Withdraw consent where we rely on consent as our lawful basis

These rights are subject to certain legal conditions and exemptions.

To exercise your rights, please contact us at:

feetee37@gmail.com

We may need to verify your identity before responding to a request.

14. Complaints

If you have concerns about how FeeTee handles your personal information, we encourage you to contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK’s data protection regulator:

Information Commissioner’s Office (ICO)

You can find information about making a complaint on the ICO website.

Information Commissioner’s Office (ICO)

15. Third-Party Websites

Our website may contain links to third-party websites, services or platforms.

This Privacy Policy does not apply to those third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

16. Children’s Privacy

FeeTee’s services are intended primarily for adults.

We do not knowingly collect personal information from children for the purpose of providing our services without appropriate consent or legal basis.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can review and, where appropriate, delete the information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or the way we process personal information.

Any changes will be published on this page with an updated “Last updated” date.

18. Contact Us

If you have questions about this Privacy Policy or how FeeTee handles your personal information, please contact:

FeeTee Coach
Email: feetee37@gmail.com
Website: feetee.org

We aim to respond to privacy-related enquiries as soon as reasonably practicable.